Toll-free numbers are a great way for businesses to provide customer service and support. In Rwanda, toll-free numbers are becoming increasingly popular, as they allow customers to call without incurring any charges. In this article, we will explore how toll-free numbers work in Rwanda, the associated charges, and how businesses can get their own toll-free numbers.
How do toll-free numbers work in Rwanda?
Toll-free numbers are special telephone numbers that allow customers to call without incurring any charges. In Rwanda, toll-free numbers are managed by the Rwanda Utilities Regulatory Authority (RURA). All toll-free numbers begin with the prefix “0800”.
When a customer calls a toll-free number, the call is routed to the business’s telephone system. The business is then responsible for paying the charges associated with the call. This means that customers can call without incurring any charges.
Are there any charges associated with calling toll-free numbers in Rwanda?
No, there are no charges associated with calling toll-free numbers in Rwanda. The business that owns the toll-free number is responsible for paying the charges associated with the call. This means that customers can call without incurring any charges.
Are toll-free numbers universally free from all networks in Rwanda?
Yes, toll-free numbers are universally free from all networks in Rwanda. All toll-free numbers begin with the prefix “0800”, and customers can call without incurring any charges.
How are toll-free calls billed for mobile users in Rwanda?
Toll-free calls are not billed for mobile users in Rwanda. All toll-free numbers begin with the prefix “0800”, and customers can call without incurring any charges.
Can toll-free numbers be accessed from Rwanda?
Yes, toll-free numbers can be accessed from Rwanda. All toll-free numbers begin with the prefix “0800”, and customers can call without incurring any charges.
How can businesses get toll-free numbers in Rwanda?
Businesses can get toll-free numbers in Rwanda by applying to the Rwanda Utilities Regulatory Authority (RURA). RURA is responsible for managing all toll-free numbers in Rwanda. Businesses can apply for a toll-free number online, or by submitting an application form to RURA.
You can also utilise our in-app or click-to-call service if you wish to provide global toll-free calling to customers.
Conclusion
Toll-free numbers are a great way for businesses to provide customer service and support. In Rwanda, toll-free numbers are managed by the Rwanda Utilities Regulatory Authority (RURA). All toll-free numbers begin with the prefix “0800”, and customers can call without incurring any charges. Businesses can apply for a toll-free number online, or by submitting an application form to RURA. For more information, please visit the Rwanda Utilities Regulatory Authority ([RURA](http://www.rura.rw/)) website.