Toll-free numbers are an essential part of modern communication. They allow businesses to provide customers with a free and convenient way to contact them. In Kenya, toll-free numbers are becoming increasingly popular as businesses look for ways to better serve their customers. In this article, we will explore how toll-free numbers work in Kenya, the associated charges, and how businesses can get their own toll-free numbers.
How do toll-free numbers work in Kenya?
Toll-free numbers are telephone numbers that are free for the caller to dial. In Kenya, toll-free numbers are prefixed with the number 0800. Calls to these numbers are free for the caller, regardless of their network provider. The cost of the call is borne by the business that owns the toll-free number.
Are there any charges associated with calling toll-free numbers in Kenya?
No, calls to toll-free numbers in Kenya are free for the caller. The cost of the call is borne by the business that owns the toll-free number.
Are toll-free numbers universally free from all networks in Kenya?
Yes, toll-free numbers in Kenya are universally free from all networks. Calls to these numbers are free for the caller, regardless of their network provider.
How are toll-free calls billed for mobile users in Kenya?
Toll-free calls are not billed for mobile users in Kenya. Calls to toll-free numbers are free for the caller, regardless of their network provider. The cost of the call is borne by the business that owns the toll-free number.
Can toll-free numbers be accessed from Kenya?
Yes, toll-free numbers can be accessed from Kenya. Calls to toll-free numbers are free for the caller, regardless of their network provider.
How can businesses get toll-free numbers in Kenya?
Businesses in Kenya can get their own toll-free numbers by applying to the Communications Authority of Kenya (CAK). The CAK is the regulatory body responsible for issuing toll-free numbers in Kenya. Businesses can apply for a toll-free number by submitting an application form to the CAK. You can also utilise our in-app or click-to-call service if you wish to provide global toll-free calling to customers.
In conclusion, toll-free numbers are an essential part of modern communication in Kenya. They allow businesses to provide customers with a free and convenient way to contact them. Calls to toll-free numbers are free for the caller, regardless of their network provider. Businesses in Kenya can get their own toll-free numbers by applying to the Communications Authority of Kenya (CAK). For more information, please visit the CAK website at https://www.ca.go.ke/.